Wednesday, January 18, 2012

The frustrations of being the family PC support person

I was over at a family members house a couple of times last week.  Turns out that the home network and PCs were in need of plugging some gaping holes.  For example:

Setting WPA2 encryption on the wireless network
Setting a proper admin password on the router
Replacing an inadequate but fee anti-virus only package with a full internet security solution
Setting up OpenDNS to protect the kids
Installing LogMeIn to enable remote support in the future

The best part was helping the kids watch proper streamed footy over a VPN connection.  The smiles on their faces was worthwhile.

You probably wouldn't believe me that it took me just over 2 hours to get that small list of things up and running correctly.  It's a great reality check of the horrors of using and tinkering with Windows 7 to secure and enable useful things for people.  I mean Microsoft, really?

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